

Change or rekey · Wilmot
Vintage Mortise Lock Service
Someone painted the door years ago without removing the hardware.
In plain words
Keys are the part of the job people expect to be impossible, and they rarely are. A bit key, the skeleton key style used on older doors, is cut and filed on the bench to the wards and levers of your particular case, so a lost key can be replaced from the lock itself. A round cylinder on a later mortise lock is rekeyed like any modern cylinder, or exchanged for a new cylinder of matching thread and cam if it is worn out. Either way the service ends with keys in your hand that turn the original lock, and a spare made while the case is on the bench.
How the visit goesThe old skeleton key still fits the keyhole, but it now needs a jiggle, a lean on the door and a little luck before the bolt moves. Last week it took three tries. You have one key and no idea where a second could come from.
Vintage Mortise Lock Service
How the visit goes


Who owns the door
The first check has nothing to do with the lock. The locksmith confirms that the person asking for the work owns the home or lawfully lives in it, since a serviced lock and a freshly cut key are, in the end, a way into someone's house. Photo identification and something tying you to the address usually settles it in a moment. On a rental, the landlord and the tenant are expected to agree on lock changes and share keys, so the locksmith asks who should hold the new bit keys or cylinder keys and notes it. This small formality protects the household as much as anyone, and it is done before a screwdriver comes out.
Inside the case on the bench
With the cover screws out, the case opens like a book: the latch bolt with its spring, the hub the spindle passes through, the deadbolt with its lever or tumblers, and the springs holding each in place. The locksmith notes what is broken, worn or merely stuck, then cleans the case with solvent and a brass brush until the old grease and rust are gone; old paint on the hardware is treated as a possible lead hazard and cleared with contained, lead-safe methods rather than dry brushing. Parts are cleaned individually, burrs are dressed off the bolts, and the hub square is checked against a fresh spindle to see whether it has rounded.
Watching the door through the seasons
The lock is aligned to the door as it hangs today, and a solid wood door in an older home will move again. Through a humid summer it swells, through the heating season it shrinks, and each year the hinges settle a fraction. Twice a year, close the door and try the latch and bolt; if either has started to scrape or needs the door lifted, the strike wants a small adjustment or the hinge screws want snugging, which is a five-minute job. Doing that early keeps the rebuilt case from being strained, and it is the single habit that makes a vintage lock last another few decades without fuss.
Vintage Mortise Lock Service
In the van
Hardwood dowel and wood glue
Hub followers and lever packs
Warding files
Cylinder set screw
Reproduction mortise case

Vintage Mortise Lock Service
What affects the quote
Keying doors alike
Bringing several interior locks onto one bit key, or several cylinders onto one flat key, is extra bench work per lock and is simplest to arrange while all the cases are out on the same visit.
Travel and access
Distance to the property and how easy it is to work at the door, on a busy entry or a third-floor walk-up, are part of any call-out and are stated when the visit is booked.
Extras you choose on the day
A high-security cylinder, a lockbox for a spare bit key or a separate modern deadbolt above the original are optional additions. None is required to make the old lock work, and each is priced as its own line.
What to have ready
- Is the property designated as a heritage building?
- What does the knob do when you turn it: return, sag, or not come back?
- Does the door take a skeleton-style bit key or a flat key in a round cylinder?
Vintage Mortise Lock Service: questions
QuestionsWhat does the service visit involve, step by step?
The locksmith checks your authority to request the work, examines the door and lock, and tells you what it needs. The knobs, plates and cylinder come off, the case slides out of the door edge and is opened on a bench, cleaned, re-sprung and repaired. Keys are made or the cylinder rekeyed, the door pocket is tidied, everything goes back on, and the strike is adjusted. You test the finished lock from both sides.
My home is a designated heritage property. Does that change anything?
It reinforces the choice to service rather than replace. Where a property carries a heritage designation, changes affecting listed features can need extra sign-off, and original door hardware is occasionally among those features. A rebuilt mortise case with its original trim is preservation rather than alteration, and the locksmith's written record of what was retained and what was replaced is useful for your file.
Will the door look any different afterwards?
Usually not, when the original case is repaired: the same knobs, escutcheons, faceplate and strike go back on in the same positions, and the only visible change is paint or grime cleared from the edges that were catching. A replacement case is chosen to match the pocket so original trim is reused wherever spacing allows, though an occasional case needs a small pocket or fixing change, explained beforehand.
Related services

- Deadbolt InstallationYou bought a keypad deadbolt online and pulled the old one off, only to find the hole in the door is a different size and the bolt latch sits at a backset the new kit does not list.
- Lock Replacement & UpgradeThree teenagers, a dog walker, a cleaner and one house key that keeps going missing.
- Smart Lock InstallationYou have just taken possession of the house and the previous owners handed over a keypad deadbolt with a code nobody wrote down and an app account you cannot get into.